Why We Founded StemCells21
Many of us were raised to believe our local general practitioner knows best. We were taught they provide the best treatments available, and that they offer the best health outcomes we could ever hope for.
This is rarely true, and many of us learned that the hard way… when we sought a health outcome—either for ourselves, or for a loved one—that could not be addressed through local options and conventional approaches.
We founded StemCells21 to provide the global community with treatments that few people know are available, and to offer health outcomes that are superior to what most people ever imagined were possible.
The Need for a New Kind of Stem Cell Clinic
Before we created StemCells21, each of our founders experienced the power of stem cells— either firsthand, or through the treatment of someone close to us. We knew that stem cells could deliver positive health outcomes, but we also knew stem cell treatments—and the clinics that administered them—had room for improvement.
After deep laboratory investigation, we came to see that most clinics utilized relatively low-quality stem cells and incomplete treatments. While these clinics could deliver a certain level of positive outcomes, we came to understand that most clinics were only scratching the surface of the outcomes that stem cell treatments could deliver.
The clinics themselves also often offered a less-than-ideal patient experience. Most of the clinics we visited were chaotic, unprofessional, and unwelcoming. Patients were often administered a single treatment and sent on their way, unsure if they had experienced an efficacious treatment or if they had traveled and paid for nothing.
We created StemCells21 to offer superior outcomes, and a welcoming experience.
StemCell21: Our Core Values
To do so, we knew we needed to create a unique stem cell clinic— one built on a new set of values. At StemCells21, we uphold the following values in everything we do. We are:
We continuously refine the quality of our stem cells and our treatments.
We support every decision we make with clinical & laboratory data.
We deliver meaningful, measurable changes to our patients’ health.
We administer complete treatments of which stem cells are just one part.
We take care of every detail of our patients’ trip and time at our clinic.
Regular follow-ups for months or many years after the initial treatment.
Our Foundational Pillars
When we began to build StemCells21, we took our core values, and everything we learned from our experiences with other stem cell clinics, and translated them into a set of pillars that form the foundation for our superior outcomes and experiences.
We Develop All of Our Own Stem Cells
When we founded StemCells21, we initially used stem cells we sourced from 3rd party providers. We were able to deliver good outcomes, but we knew we could do better if we had better stem cells to work with.
We could not find stem cells that met our standards from any other provider, so we resolved to develop all of our own.
So we invested in our own lab, equipment, and scientific team, and now develop all of our stem cells in-house.
We Consider Every Patient Touchpoint
We made patient experience a priority from the start. We saw that most clinics would just hurriedly treat a patient and then send them their “results”: little more than a piece of paper outlining their surface markers.
We wanted our patients to feel comfortable, welcomed, and—above all—informed at every point of their journey.
So we built a brand-new clinic, we manage our patients’ trips, and we provided detailed explanations of outcomes.
We Combine Our Lab & Our Clinical Practice
Most stem cell organizations are either producers of cells, or clinics that administer them. There are lots of silos between the two groups, and very little information shared between them.
We knew there was tremendous opportunity to deliver better outcomes if the clinic and lab could only talk.
So we brought both under one roof, and our clinic & our lab meet continuously to share and refine each other’s work
Our clinic is an outpatient facility, where we not only treat our patients, but we also perform all of our laboratory work as well. IH+ is home to our stem cell and immunotherapy laboratories, as well as our cryogenics cell bank— ensuring efficient, open communication and collaboration between every member of our team.
IH+ offers our patients:
- Private ensuite treatment rooms, to provide you with comfort and privacy during your treatment and recovery.
- Family treatment suites, to offer additional space for those bringing a loved one in for treatment.
- Fully-modern operation theaters, to ensure clean, efficient, and professional administration of certain treatments.
Your Patient Experience
At our IH+ clinic, we welcome and treat patients from all over the world.
We have staff members who can speak fluent English, Arabic, Chinese, Russian, Thai, and Spanish, and we do everything we can to create a smooth, seamless experience with StemCells21.
And we provide white-glove service at every step of your experience.
- We offer consultations through calls, video chats, or in-person meetings.
- We provide a range of treatment package options to meet your needs.
- We do our best to schedule our treatments around your availability.
- We help you make arrangements for your travel to Bangkok.
- We help you select your hotel or residence for your stay.
- We arrange daily transportation between your residence and our clinic.
- We provide a complete explanation of your treatment results.
- We follow up regularly to keep you on track to recover.
At StemCells 21, we put your experience at the center of every choice we make.